Professionalism Training

Peering into peer review

Colleagues discussing project at workplace.

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Key points:

  • Peer review practices vary significantly across corporate, consulting and sole practitioner environments, though all value reviews that genuinely challenge thinking.
  • Successful peer reviews require adequate time allocation for both conducting the review and incorporating feedback — a factor often underestimated in project planning.
  • Effective reviewers help identify both "known unknowns" (documented uncertainties) and "unknown unknowns" (risks that emerge during reviews).


Peer review is a fundamental element of professional behaviour and critical to the Code of Conduct Principle of Competence and Care. The Guidance Document supporting the Code has recently been updated, among other things, to elaborate on considerations regarding peer review practices. There are many forms of peer review and the practice can vary for different actuarial environments.

At an Insights Session on 27 November 2025, three speakers outlined their perspectives:

  1. Tracy Jiang, Head of Portfolio Pricing at TAL, provided a corporate actuary perspective
  2. Saffron Sweeney, Chief Actuary at Aon Wealth Solutions, provided a consulting actuary perspective
  3. Simon Lim, Director at Implementation Actuaries Australia, provided the perspective of a sole practitioner

Each addressed a number of questions, including:

  • In what circumstances are peer reviews mandated?
  • In what circumstances are these reviews required to be external v internal?
  • In what circumstances would you seek a peer review even if it is not required?

For both formal and informal reviews:

  • Who undertakes the peer reviews? How do you decide who?
  • How specific is the scope of the review?
  • In what format are the peer review results communicated?

There were also broader questions posed for each speaker to ponder:

  • What do you consider to be the prime benefits of peer review?
  • What are the success factors for an effective review?
  • What do you consider to be the prime risks of peer review?
  • How do you resolve differences of opinion that may arise between you and your peer reviewer?

It was fascinating to hear the common themes—one of which was the value of learning derived from an insightful review—alongside the very different considerations of how to determine who should peer review the work. Tracy shared a framework (shown below) detailing four quadrants she uses to help consider the formal and informal and internal and external considerations.

Flowchart showing the peer review process for Actuaries Digital articles, with decision points for internal vs external review, formal vs informal processes, and quality assessment criteria.

Four quadrants to help you consider the formal and informal and internal and external considerations.

When requesting a peer review, Simon tries to explicitly identify and document the known unknowns – areas where information is currently unavailable or uncertain, such as emerging regulatory changes, incomplete data, or evolving client requirements – and seek input from the reviewer.

Equally important is maintaining awareness that unknown unknowns can emerge during the engagement, which the peer reviewer may discern at that semi-final stage and then may recommend establishing clear communication protocols with the client. He suggested that using the client’s own staff can sometimes serve as a peer-review resource.

The panel discussion addressed questions from both the live and online audiences. As to what constitutes a “fantastic” peer review, each panellist valued reviews that challenged their thinking in some way, with none accepting that a perfect tick was the best result.

The importance of factoring in enough time for both the conduct and incorporation of the peer review was a key point that each stressed. The significance of sufficient time is often understated and Saffron presented a flowchart to remind the audience of allowing for all stages in a client project:

Four-quadrant matrix showing peer review approaches: Internal-Formal (policy reviews, actuarial advice), Internal-Informal (professional judgment with editor input), External-Formal (legislation and contract-related content), and External-Informal (professional judgment with independent value). Bottom banner states 'All quadrants of the matrix ensure we can demonstrate Competence and Care.

A useful flowchart to remind the audience of allowing for all stages in a client project.

Peer review is an important component of our professional behaviour. One question from the audience was whether this practice is genuinely ingrained in our culture or still relies on frameworks and processes set by employers.

This is probably a question each reader should reflect on. In short, do you naturally seek to have your work reviewed, or only when required?

Catch up on the Insights Session below.

Further resources:

Actuaries Institute. (n.d.). Professionalism: The Role of Peer Review. https://www.actuaries.asn.au/research-analysis/professionalism-the-role-of-peer-review

Actuaries Institute. (n.d.). Code of conduct. https://www.actuaries.asn.au/professional-standards-and-regulation/code-of-conduct


About the authors
Martin Mulcare
Martin Mulcare is a non-executive director who enjoys sharing ideas in his roles as facilitator, adviser, trainer and coach.