Disciplinary Scheme

One of the privileges and responsibilities afforded to the actuarial profession is that of self-regulation, which is managed under the Institute's Disciplinary Scheme.

About the Disciplinary Scheme

The actuarial profession in Australia is committed to establishing and maintaining strict professional and ethical standards both for the protection of the public and the reputation of the actuarial profession. We do this by providing quality practice guidance and maintaining and enforcing strict professional standards.

The Disciplinary Scheme operates independently of the Institute Council and the Executive of the Actuaries Institute.

Any person (whether a member or non-member) may lodge a complaint against a member of the actuarial profession. The Making a Complaint web page provides an overview of how a person may make a complaint against a member. If a complaint is made, the Disciplinary Scheme then operates in four stages – Complaint Stage, Investigation Stage, Determination Stage and Appeal Stage. These stages are described within the Disciplinary Scheme Rules and procedures.

The Disciplinary Scheme is reviewed on a regular basis and the current Disciplinary Scheme applies to conduct on or after 9 August 2018. The current version, and associated materials, can be viewed via the links below.

Any person considering lodging a complaint against a member of the actuarial profession is invited to visit the 'Making a Complaint' web page which provides further assistance on how to make a complaint or to make an inquiry about lodging a potential complaint.

If you wish to seek such assistance, you may also contact the Actuaries Institute in the first instance either via email  [email protected]  or by mail sent to:


Actuaries Institute

Level 2
50 Carrington Street

Sydney NSW 2000

Australia 

Enquiries about the Disciplinary Scheme

If you're considering whether or not to complain about our member’s conduct, we're interested in hearing from you. If you decide to make a formal complaint, we can also explain how our disciplinary process works.

All enquiries are kept confidential. If you wish, your enquiry can be anonymous.

Enquiries should be directed to:  [email protected] .

In order to assist with your enquiry please provide us with the following information:

  • Your name, address, email and phone number (if you don’t want to be anonymous).
  • The name of the member you wish to complain about.
  • A brief outline of the nature of your potential complaint.
  • When the member’s alleged misconduct occurred.
  • What action, if any, have you taken against the member (e.g. mediation, litigation or other).

Please note that all enquiries are subject to the Waiver (below), Privacy Notice and Privacy Policy.

Disciplinary Scheme Waiver

You release The Institute of Actuaries of Australia (“ the Institute”), its officers, employees, affiliates, licensees, agents and assigns, including any member of a investigating committee, disciplinary tribunal or appeal board or other person ("Associated Parties") in connection with the handling of a pre-lodgement inquiry, investigation of the complaint and any associated disciplinary process, disciplinary outcome, notification or publication, from any and all present and future liabilities, including, but not limited to:

  • claims, demands or suits;
  • losses or damages of any kind caused by or resulting from any wrongful, wilful or negligent act or omission by the Institute any of its Related Parties; or
  • any indirect, incidental, special or consequential damages, including but not limited to, loss of profits or anticipated profits, loss of goodwill or loss of reputation, loss of data, even if notified of the possibility of such potential loss or damage;

that may arise in connection with any pre-lodgement inquiry and/or the complaint including your participation in the investigation of the complaint.