Concurrent Sessions

HEALTH OUTCOMES

Better Recovery through Neuroscience: Addressing Legislative and Regulatory Design, Injury Management and Resilience
Robert Aurbach

Back to the Future – 10 Principles for a Health Focused Model of Injury Compensation
Alex Collie

Behavioural Insights in Claims Management to Improve Return to Work and Other Customer Outcomes
Chao Qiao, Jason Collins and Andrew Smith

Getting the Best Result from Outsourced Claims Management Models
 Phillip Halverson and Steven Girvan

It’s a Marathon, Not a Sprint: Modelling Lifetime Care and Support for Severely Injured Participants
Peter Hardy

Measuring and Building Wellbeing and Resilience at Scale to Achieve Health Outcomes
Monique Newberry

Psychological Injury Claim Outcomes Under Different Management Approaches
Andrew McInerney, Rob Cordiner and Peter Worthington-Eyre

An exploration of psychological injury in workers compensation schemes
Betty Chan, Christa Marjoribanks and Jusuf Luhur

The TAC’s Longitudinal Client Outcome Study
Nina Ellis and David Gifford

There is Limited Evidence that Stand Alone Occupational Rehabilitation Programs are Effective: A Systematic Review
 Alex Collie

Trends in Australian Mesothelioma Cases
Brett Riley

The Effects of Pre-existing Pain, Mental Health and Chronic Conditions on Cost of Recovery from Injury: Evidence from MBS-PBS-TAC Data Linkage
Behrooz Hassani-Mahmooei

Utilising Research and Innovative Practice to Drive Successful Claims Outcomes
Carly Van Den Akker

NDIS & NIIS

It’s a Marathon, Not a Sprint: Modelling Lifetime Care and Support for Severely Injured Participants
Peter Hardy

OTHER COMPENSATION ISSUES

Better Recovery Through Neuroscience: Addressing Legislative and Regulatory Design, Injury Management and Resilience
Robert Aurbach

A Ramble on Optimising Return To Work Outcomes
Michael Playford and Gavin Moore

Analytics-Assisted Triage of Workers' Compensation Claims
Ivan Lebedev, Inna Kolyshkina

Behavioural Insights in Claims Management to Improve Return to Work and Other Customer Outcomes
Chao Qiao, Jason Collins and Andrew Smith

Institutional Child Sexual Abuse: The Role and Impact of Redress
Justin Portelli and Estelle Pearson

Demand, competition and Price Sensitivity in NSW CTP Market: What’s driving the drivers?
Paul Driessen and Ash Evans

How Data Analytics is Driving Outcomes in Australian Injury Schemes
Amanda Aitken, Niki Appleton and Yifan Fu

Getting the Best Result from Outsourced Claims Management Models
 Phillip Halverson and Steven Girvan

Interactions Between Income Systems
Lisa Simpson

Enhancing Long Term Case Management Approaches using Behavioural Insights
Rebecca Neilson

SA Claim Pairing Approach to Measuring Superimposed Inflation – A NSW CTP Example
Karen Cutter, Aaron Cutter

Trends in Australian Mesothelioma Cases
Brett Riley

ROAD SAFETY INITIATIVES  

Introducing Vehicle Risk Rating for ACC levies - Approach and Pitfalls
Wayne Anderson

SCHEME AFFORDABILITY   

An Investment Approach to Reducing Long Term Cost – Lessons from Welfare
Hugh Miller

Balancing Scheme Reforms: A Wicked Problem
Tony Mobbs

It’s a Marathon, Not a Sprint: Modelling Lifetime Care and Support for Severely Injured Participants
Peter Hardy

Psychological Injury Claim Outcomes Under Different Management Approaches
Andrew McInerney, Rob Cordiner and Peter Worthington-Eyre

The Magic Pudding – Another Spoonful
Raj Kanhai and Geoff Atkins

SCHEME DESIGN AND REFORM     

Better Recovery through Neuroscience: Addressing Legislative and Regulatory Design, Injury Management and Resilience
Robert Aurbach

A Ramble on Optimising Return To Work Outcomes
Michael Playford and Gavin Moore

An Investment Approach to Reducing Long Term Cost – Lessons from Welfare
Hugh Miller

Balancing Scheme Reforms: A Wicked Problem
Tony Mobbs

Competitive and Monopoly Underwriting Models - Assessment of Arguments
Peter McCarthy and Kenneth Chua

The fairness of compensation schemes and the effect on claimants’ recovery
Nieke Elbers

Getting the Best Result from Outsourced Claims Management Models
Phillip Halverson and Steven Girvan

Indonesia's New Journey
Alan Clayton

Interactions Between Income Systems
Lisa Simpson and Raewin Davies

The New Employer Incentive Schemes for ReturnToWorkSA
Ivan Lebedev

The Price is Write: Premium system design and implications on competition for CTP
Richard Yee and Vivian Tse

Profiling Customers for Better Service Delivery
Daniel Smith and David Gifford

The Challenges and Benefits of Risk-Based Regulation in Achieving Scheme Outcomes
Andrew Nicholls

The Role of the Regulator in Statutory Schemes
Geoff Atkins and Andrew McInerney

SCHEME UPDATES

Overview of Recent Reforms of NSW Workers Compensation System
Anthony Lean

NSW CTP Scheme Update
Andrew Nicholls

NSW Lifetime Care and Support Scheme Update
Suzanne Lulham

WorkCover Queensland – Scheme Update
Janine Reid

Queensland CTP Scheme Update
Neil Singleton

WorkSafe Victoria - Scheme Update
Julie Evans

TAC Scheme Update – Looking ahead to Strategy 2020
Natalie Williamson

Tasmanian Workers Compensation Scheme Update
Brad Parker

Motor Accidents Insurance Board (MAIB) – Scheme Update
Paul Kingston

Return To Work South Australia – Scheme Update
Peter Worthington-Eyre

The First Year’s Experience of South Australia’s Lifetime Support Scheme (Under the NDIS/NIIS Agreement Between the Commonwealth and South Australia)
Tamara Tomic

Western Australian Workers’ Compensation Scheme Update
Michelle Reynolds, Leona Glasby

WA CTP Scheme Update
Fab Zanuttigh

Disability Services Reform in Western Australia
Simone Spencer, Alan Greenfield

ACT Workers’ Compensation Scheme Update
Michael Young

Progress with Australian Capital Territory Motor Vehicle Accident Coverage – Change and Challenges
Karen Doran

Comcare Scheme Update
Seyram Tawia

NDIA Scheme Update
Sarah Johnson, Kim Birch

ACC Scheme Update
Wayne Anderson

Keynote and Plenary Speakers

Greg McCarthy   Guglielmo Briscese  Peter Burt Debra Brodowski  Bruce Crossett