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The Communication Principle – Traps for Young Players

Presented by Stephanie Lam, Chetan Dwivedi and Katrina Ren

Virtual and In-person at Actuaries Institute Events Space
Level 7, Australia Square, 264 George Street, Sydney, NSW 2000, Australia

2 CPD Points (Virtual attendance)

4 CPD Points (In-Person attendance)

12pm - 2pm, Tuesday 11 August 2026

Young, diverse professionals engaged in meeting in an office.

Whilst communication skills are a regular focus area for actuaries, the specific professional aspects of communication do not always receive the same attention. The Communication Principle in the Code of Conduct appears deceptively simple. The purpose of this session is to explore some of the challenges, particularly through the experience of actuaries in the early stages of their career.


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About the presenters
Chetan Dwivedi
Chetan Dwivedi is an Actuary with a background in general insurance and regulatory advisory. As a member of the Climate and Sustainability Practice Committee, Chetan is passionate about using data to help organisations navigate their sustainability journeys.
Stephanie Lam
Stephanie is an actuary with more than 4 years of experience in consulting for the health sector. She is a consulting actuary at Insight Actuaries, supporting clients by translating complex data into clear insights to inform decisions and improve health outcomes. Prior to joining Insight, she was a consultant at EY, specialising in healthcare, outcome measurement, and evidence-based evaluation. She also contributes to the profession as Secretary for the Professionalism Committee.
Katrina Ren
Katrina Ren is a qualified actuary with over 15 years of experience in the general insurance industry. She joined icare in 2019 and is a Senior Actuary responsible for the Lifetime Care, CTP Care and Dust Disease Care schemes. Prior to joining icare, she was a Valuation Actuary at Hollard and an Actuarial Manager at KPMG.

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