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Actuary and JP Morgan Insurance Analyst Siddharth Parameswaran reports on the revised reforms of the Australian life insurance industry.
Late on Friday evening 6 November 2015, the Australian government released its final life insurance reforms package. Kelly O’Dwyer MP said that the industry had come around to reach a consensus on the implementation of important improvements to the remuneration arrangements in life insurance.
These reforms are an update to those proposed on 15 June by Josh Frydenberg, who was the previous assistant treasurer under the Abbott government.
As in the original proposals, there will be cuts to the upfront commission rate to 60% by July 2018, with a cap on trailing commission of 20%.
Details of the changes are shown in the table below.
The key changes are:
These reforms are likely to be a positive for the life insurance industry. Whilst there are some increased risks from a shorter clawback arrangement and the reforms have been delayed by six months, the incentives to churn are much lower than before.
| Aspect | Original Frydenberg reforms | Revised O’Dwyer reforms |
| Upfront commissions | Maximum total upfront commission of 80% of the premium in the first year from 1 January 2016, maximum of 70% from 1 July 2017 and ultimately 60% of first year premium from 1 July 2018. | Unchanged. |
| Ongoing commissions | Maximum ongoing commission of 20% of premiums from 1 January 2016. | Unchanged, but from 1 July 2016. |
| Clawback period | Three-year clawback/retention period to commence from 1 July 2016 to apply as follows: | Two-year clawback/retention period to commence from 1 July 2016 to apply as follows: |
| Non-commission based benefits | Ban on volume based payments from 1 July 2016. | Unchanged. |
| Approved Product Lists (APLs) | Government to consider measures to widen APLs by 1 July 2016. | Industry, via the FSC, to have responsibility for widening APLs through the development of a new industry standard. |
| Developing Code of Conduct | Life Insurance Code of Conduct to be developed by the FSC (Financial Services Council) by 1 July 2016. The code of conduct to be similar to existing codes for banking and general insurance. | Unchanged. |
| Fee for service | Life insurance companies to offer fee-for service insurance products to support advisers who wish to operate on a fee for service basis. | Unchanged. |
| Other | Ongoing reporting by life insurance companies of policy replacement data to ASIC starting from 1 January 2016. | ASIC to review the Statements of Advice from the 2H16 with a view to making disclosure simpler and more effective for consumers. |