Institute HQ


Elayne Grace, Chief Executive Officer
Glenda Owen, Executive Assistant

Communications and Marketing

Katrina McFadyen, Head of Communications and Marketing
Emma Key, Senior Communications and Marketing Manager
Richard Bannon, Senior Communications and Marketing Specialist
Justin Matters, Senior Communications and Marketing Coordinator
Harriet O'Malley, Communications and Marketing Assistant
Kitty Chan, Liaison Manager Asia

education development and delivery

Mike Callan, Head of Education Development and Delivery
Jenny Lyon, Project Manager
Amanda Aitken, Actuarial Educator
Georgina Hemmings, Actuarial Educator
Janice Jones, Actuarial Educator
Michelle Gavri, Education Design & Delivery Manager


Eleanor Mazando, Education Manager and Team Leader
Carol Vilches, Senior Education Officer


Sarah Duncan, Events Manager and Team Leader
Zoe Carolyn, Senior Events Coordinator
Bryana Edwards, Events Coordinator


Brad Sherringham, Chief Operating Officer/Chief Finance Officer
Glyn Thomas, Special Projects - Finance
Colleen Lee, Accountant
Mark Nelson, Analytics Development & Technical Consultant
Jacqui Chan, Systems Project Manager
Cindy Moloney, Project Support and Customer Experience Officer
MEMBER Services

Tony Burke, Head of Member Services Operations
Krystel Rowe, Senior Officer, Product and Professional Development

Office Support

Linda McMaster, Receptionist

Public Policy

Vanessa Beenders, Head of Public Policy & Practice Excellence
Clare Hughes, Public Policy & Practice Excellence Adviser