Speakers

OPENING KEYNOTE

Ross Dawson

Ross Dawson is globally recognized as a leading futurist, entrepreneur, keynote speaker, strategy advisor, and bestselling author. He is Founding Chairman of futures think-tank Future Exploration Network and ventures and publishing firm Advanced Human Technologies.

Strong demand for Ross’s expertise has seen him deliver keynote speeches and executive workshops in 29 countries across six continents and consult to leading organizations worldwide such as Ernst & Young, Macquarie Bank, News Limited, Procter & Gamble and many others.

He is author of four books including the Amazon.com bestseller Developing Knowledge-Based Client Relationships, now out in its second edition, and the acclaimed book Living Networks, which foresaw the social networking revolution.

Ross’s frequent media appearances include CNN, Bloomberg TV, SkyNews, European Business Network, Channel News Asia, ABC TV, Today and Sunrise shows, New York Times, The Guardian and many others. Ross has been named as one of the top 30 most influential people in the world in crowd funding, one of the top 6 most influential people in the world in Enterprise 2.0, and by Digital Media magazine as one of the 40 biggest players in Australia’s digital age.

Ross has run executive education programs and lectured at numerous academic institutions around the world, including the University of Virginia, Australian Graduate School of Management, Singapore Institute of Management, Institute of Banking and Finance, and Singularity University in Silicon Valley.

Previously Ross worked in senior positions in London, Tokyo and Sydney with organizations including Merrill Lynch, NCR and most recently Thomson Financial as Global Director – Capital Markets. He holds a B.Sc (Hons) from Bristol University and a Grad.Dip in Applied Finance from Macquarie University, and is certified as a Master Practitioner of Neuro-Linguistic Programming (NLP). He has extensive international business experience, and speaks five languages.

CLOSING KEYNOTE

Tiberio Caetano
Co-Founder and Chief Scientist
Ambiata

Tiberio is Co-Founder and Chief Scientist at Ambiata. Prior to that he spent 10 years as a machine learning researcher at NICTA (now Data61/CSIRO) and held adjunct academic positions at the ANU, UNSW and University of Sydney. He has published extensively at the top machine learning academic venues. His research interests revolve around AI, machine learning, causal inference and ethics. He is currently focused on reconceiving the field of ethics and moral philosophy beyond "human behaviour" so as to include the agency of more general systems, such as AIs, cybersystems and networks and markets of cyberagents. This program has the practical goal of equipping AI and cyber systems with the capacity of ethical conduct towards humans and sentient beings.

kEYNOTE FACILITATORs

Donna Walker
Chief Technical Officer
Allianz Australia

Donna is Chief Technical Officer at Allianz Australia, delivering leading edge portfolio management, product development and pricing capability. Prior to joining Allianz, Donna was Executive General Manager, Broker Business at Insurance Australia Group where she led the commercial business distributed through brokers and authorised representatives under the CGU brand. Her previous roles include General Manager Claims and Chief Actuary for CGU Insurance. She has also worked in a senior capacity leading large scale change programs, developing underwriting and pricing frameworks, reinsurance projects and performance monitoring and management information delivery.

Donna is a passionate advocate for diversity and inclusive work environments. Donna is a Fellow of the Institute of Actuaries of Australia and a Graduate of the Australian Institute of Company Directors.

David Whittle
Actuary

David Whittle has 30 years of experience in the insurance industry in a variety of business and actuarial roles. He qualified as an actuary in 1994. His career has spanned:

general and (a long time ago) life insurance
three different multinational insurers and three consulting firms
roles in reserving, pricing, underwriting and general management
nine countries in the Asia-Pacific region.

Most recently, David was the Chief Reserving Actuary for Zurich’s Asia-Pacific general insurance businesses, spanning nine countries, from 2013 until October 2018.

Away from work, David’s enthusiasms include watching sport, reading about history and psephology. He is married to Cathy and has two daughters.

PLENARY SPEAKERS

	The Hon Neville Owen Neville Owen is into his eighth decade. He is married with five children and a rapidly expanding brood of grandchildren, 11 at last count. He was educated by the Marist Brothers at St Ildephonsus College, New Norcia, Western Australia and at the Law School, University of Western Australia. He was a partner in the law firm Robinson Cox (now Clayton Utz). He had a broadly based commercial practice but concentrated on corporations law, insolvency and restructuring, trusts and equity and the media. In 1990 he was appointed a Judge of the Supreme Court of Western Australia. In July 2010 he retired from the Court and at that time held the office of the Senior Judge of the Court of Appeal. He had been on the bench for almost 20 years and conducted trials and appeals in all areas of the Court's civil and criminal jurisdictions. In April 2003 he completed a two year Royal Commission into the collapse of the HIH Insurance group. For the next five years he was embroiled in a marathon trial concerning the demise of the Bond/Bell corporate groups. Those two matters involved anatomies of corporate catastrophes and corporate governance failures. Over the years he has made a large number of presentations at conferences and seminars on many subjects but particularly in the areas of professional and business ethics, corporate governance, insurance and accounting and audit issues. He has always had a particular interest in, and association with, the education system. He is Chair of the Board of Iona Presentation College and has occupied similar positions at other primary and secondary schools. He is an adjunct professor at the University of Notre Dame Australia and the University of Western Australia. He also served a term as Chancellor of the University of Notre Dame Australia and remains a Trustee of that institution.
	Bettina Pidcock Chief Customer Officer QBE Insurance Bettina joined QBE as Executive General Manager – Marketing in 2016, bringing a depth of customer-focused marketing experience from leadership positions at ANZ, TAL, BT Financial Group, St George Bank, Westpac and MLC. In 2017 Bettina was appointed to Chief Customer Officer (CCO) to cement work undertaken to increase customer focus and spearhead an expanded customer experience capability. The role’s remit also includes leadership of the marketing, communications and digital functions of the business, taking responsibility for championing and enhancing the QBE brand and its assets. Notably, and testament to her leadership skills and customer focus, Bettina is QBE’s first CCO. MBA qualified, Bettina holds more than 20 years’ business experience and a solid track record increasing engagement and sales through a focus on innovative strategies and data-led insights.
	Mary Maini Executive Director Motor Accidents Insurance Regulation Mary is the Executive Director at the State Insurance Regulatory Authority (SIRA) and is responsible for the regulation of the motor accidents scheme. Mary has been with SIRA for just under a year and has over 25 years’ experience in the insurance industry.
	Tony Coleman Chairman Macquarie University Centre Health Economy Tony has successful track record as a chairman, director, adviser and senior executive with a range of leading Australian and international organizations. His current roles include: Chairman, Macquarie University Centre for the Health Economy Director of Antarctic Climate and Ecosystem CRC (& Chair, Audit Committee) Member, Human & Medical Research Ethics Committee, Macquarie University In recent years, Tony has served as a Director of Low Carbon Australia (LCA) and Max BUPA Health Insurance Limited (in India). Both LCA and Max Bupa were start-up entities when he joined their boards. Tony also chaired the Audit Committee of both these boards. Tony also served as a Director of AMP Life from 2011 to 2017 and chaired the Audit Committee and later, the Risk Committee, of that Board throughout that period. Earlier in his career, Tony was Chief Risk Officer and Group Actuary of Insurance Australia Group (IAG) and prior to joining IAG, Tony was a partner of PricewaterhouseCoopers (PwC) for 15 years. Tony was the President of the Actuaries Institute (IAAust) in 2001 – the year HIH failed. He is also a former winner of the IAAust’s “Actuary of the Year” award. Internationally, he has held various leadership roles in the International Actuarial Association (IAA) and advised the International Accounting Standards Board (IASB) during the development of the recently issued new International Accounting Standard for Insurance (IFRS17). Macquarie University awarded Tony an Honorary Doctor of Business Degree in 2011 in recognition of his contributions to risk management, institutional investment and climate change. Tony is also a competitive sailor and enjoys swimming, cycling and snow ski-ing. He has skippered divisional winning yachts at Hamilton Island Race Week in each of 2003, 2011 and 2017.
	Estelle Pearson Director Finity Consulting Estelle is a Director of Finity Consulting and a Non-Executive Director of the National Disability Insurance Agency. Estelle was the actuarial expert to the HIH Royal Commission and more recently the Royal Commission into Institutional Responses to Child Sexual Abuse. She was appointed as an APRA inspector in 2005 and undertook a major investigation into the use of financial reinsurance in Australia.
	Ian Laughlin Chairman OnePath Life, OnePath General Insurance Ian Laughlin has a deep interest in risk management and risk culture, and the impact of social change on financial services. He has had a long career in financial services senior management and board roles, in various countries. He currently chairs the boards of OnePath Life, OnePath General Insurance and ANZ Lenders Mortgage Insurance. He also is the Advisory Board Chairman of Blackhall and Pearl, a specialist risk management and board performance firm. Until mid 2015, he was Deputy Chairman of APRA, the prudential regulator of banks, insurance companies and superannuation funds.
	Michelle Knox Portfolio Manager/ Mortal Realist Michelle is an experienced Project & Change Professional who has led large-scale transformation programs in the UK, Ireland and Australia. Michelle currently works in Finance Transformation for Westpac, leading a team to deliver superior products, services and sustainable change. In Dec 2017 she delivered a TED Talk in Sydney Australia in partnership with Westpac on why we need to talk about death whilst we are healthy. In January the talk was featured on TED.com as Talk of day and has since been translated into 18 languages.
	Daniel Cooper Head of Consulting and Research Lorica Health Daniel is the Head of Consulting and Research at Lorica Health and is responsible for delivering consulting and policy services for the Healthcare sector. Lorica Health delivers improved transparency and information to a range of Healthcare system stakeholders by creating clear and simple software tools that are founded in data analytics and clinical knowledge. Daniel also manages Lorica's relationship to cutting edge technology research in healthcare, through a partnership with the Digital Health Cooperative Research Centre (DHCRC). A qualified actuary with over ten years experience he has advised public and private sector insurance clients on the topics of analytics, strategy and scheme management across Australia and Asia.
	Michelle Innis Communications Consultant P&L Corporate Michelle Innis was The New York Times correspondent in Australia, a sub-editor at The Australian Financial Review, wrote for The Sydney Morning Herald Money section and did a stint as a reporter on The Daily Telegraph. She has written for The Far Eastern Economic Review and covered economics, State and Federal budgets, and bond and money markets for AAP-Reuters. Michelle worked at Macquarie Bank, as public relations manager, from 1994 to 2000. She also worked in Hong Kong, reporting for The South China Morning Post, and London, covering the Old Bailey and High Court for London daily newspapers. She is now a senior communications consultant at P&L Corporate Communications. She has extensive business and media contacts.
	Barry Rafe President Actuaries Institute Barry is the 2018 President of the Actuaries Institute and Principal and Founder of Rafe Consulting. He has previously held senior consulting positions as a strategy partner at Accenture; head of financial services at Trowbridge Consulting; senior manager with AMP; and CEO of Mellon Bank’s Australian operations. He presents governance courses for the Australian Institute of Company Directors and recently achieved first class honours in Philosophy at Sydney University. He is also a past director and treasurer of the Responsible Investment Association of Australasia and of ASFA.
	Helen Rowell BA FIAA Deputy Chairman APRA Mrs Rowell was appointed as Deputy Chairman of APRA in November 2015, and reappointed for a further five-year term from 1 July 2018. . Mrs Rowell joined APRA in 2002 as General Manager, Industry Technical Services and was appointed APRA Member, with primary responsibility for superannuation, for a five-year term from 1 July 2013. Prior to that, Mrs Rowell held other senior roles including General Manager, Policy Development, General Manager, Diversified Institutions Division and Executive General Manager, Supervisory Support Division. She was the Chair of APRA’s (cross-divisional) general insurance industry group from 2006 to 2011. Mrs Rowell has represented APRA at various subcommittees of the International Association of Insurance Supervisors, on the FSB’s Supervisory Intensity and Effectiveness Group and was previously co-Chair of the Joint Forum Financial Conglomerates Committee. Prior to joining APRA, Mrs Rowell was a partner at the international consulting firm Towers Perrin; she is also a Fellow and past President of the Institute of Actuaries of Australia. Mrs Rowell is the APRA representative on the OECD Working Party on Private Pensions, and the International Organisation of Pension Supervisors.
	Anthony Asher Actuary and Associate Professor UNSW Anthony Asher is an actuary and Associate Professor at UNSW, currently teaching Part II Control Cycle and ERM courses. His working life has been divided between universities, APRA and more conventional life insurance and consulting roles. He has been active in professional committees, and is currently convenor of the Actuaries Institute Retirement Income Working Group. He is relatively well known in the profession for his interest in ethics in professional life, particularly the social impact of actuarial work. He has a research interest in business ethics, with a focus on educating and encouraging virtues. In August he jointly presented a paper on risk management and ethics at the Society of Business Ethics in Chicago – so combining the apparently irreconcilable: research and practice, business and ethics! He has written a book Working Ethically in Finance: clarifying our vocation, which Chris White recommends that you read.
	Dr Kate Harrison Partner, Litigation Gilbert + Tobin Kate’s practice includes inquiries and investigations, corporate and commercial litigation and IP advice and litigation. She has extensive experience acting in Royal Commissions and Inquiries including: acting for Westpac in relation to the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry; the Commission into the Royal Commission into the Protection and Detention of Children in the Northern Territory; as lead partner representing the Truth Justice and Healing Council in the Royal Commission into Institutional Responses to Child Sexual Abuse; and representing an individual appearing before the NSW Police Integrity Commission Inquiry. Kate holds a Bachelor of Laws from the University of New South Wales, a Masters of Laws from Columbia Law School in New York and a Doctorate from Sydney University. She is admitted in NSW and is admitted as an attorney and practised law in New York for several years.
	Dr. Attracta Lagan Founding Director Australian Futures Foundation Dr Attracta Lagan is a leading Australian business ethicist who has advised Boards and CEO’s in both the corporate and not for profit sectors, as well as working extensively with both state and local government. She is a pioneer of corporate social responsibility and sustainability in Australia and challenges business leaders to develop positive values led workplace cultures that balance what is good for business with what is good for society. Attracta was a founding Director of the Australian Futures Foundation and a member of the Stake-holder Adviser Committee of the Australian Minerals Council providing guidance on minimizing and managing the social and environmental impacts of the industry. Prior to establishing Managing Values, she helped establish the St James Ethic Centre as Founder Director, Consulting before heading up KPMG’s national Sustainability and Business Ethics Practice.
	David Wilheim Consultant Finity David Wilheim is a Consultant based in Sydney, with five years’ experience in the general insurance industry. David is a Fellow of the Institute of Actuaries of Australia. During his time at Finity, David has been involved in a number of projects for various general insurers. His major assignments span across both insurance liability valuations for large and small insurers in Australia and internationally, and claims monitoring and performance benchmarking. David also dedicates himself to deconstructing the APRA Quarterly statistics publications to understand what makes the insurance industry tick.

PLENARY FACILITATORs

	Elayne Grace CEO Actuaries Institute Elayne Grace is CEO of the Actuaries Institute. She was previously Deputy CEO and Head of Public Policy from 2013 – 2017, responsible for the development and implementation of the Institute’s public policy strategy. Elayne has 25 years’ international experience with leading consulting firms and major insurers. She is a graduate of the Australian Institute of Company Directors, a Fellow of the Institute of Actuaries of Australia and of the Institute and Faculty of Actuaries (UK) and has a Bachelor of Arts in Accounting and Finance.
	Daniel Smith Principal Taylor Fry Daniel Smith is a Principal at Taylor Fry and a former President of the Institute. He has a strong interest in ethics and leadership and is of the view that there isn’t a magic bullet but some principles that will typically provide better outcomes. He is also well aware that he is far less qualified to opine on these topics than the panel speakers.
	Anthony Tockar Director/Cofounder Verge Labs Anthony Tockar is director and cofounder at Verge Labs, a new type of AI company focused on the applied side of machine learning. A jack-of-all-trades, he has worked on problems across insurance, technology, telecommunications, loyalty, sports betting and even neuroscience. He achieved his FIAA with the Actuaries Institute, then moved into data science, completing an MS in Analytics at the prestigious Northwestern University. After hitting the headlines with his posts on data privacy at Neustar, he returned to Sydney to practice as a data scientist and cofounded the Minerva Collective, a not-for-profit focused on using data for social good, as well as multiple meetup groups. He also has continued his work in data privacy and is one of Australia's only certified Data Protection Officers. His key missions are to extend the reach and impact of data science to help people, and to assist Australian businesses to become more data driven.
	Jefferson Gibbs BSC FIA FIAA FNZSA Partner KPMG Actuarial Pty Ltd Jefferson is a Senior Partner at KPMG. He has more than 25 years’ broad actuarial consulting experience specialising in General Insurance. Jefferson has worked in Australia, New Zealand and the UK. He has been involved in projects with insurers in over 20 insurance jurisdictions around the world. Jefferson works for Government clients as well as private sector clients. He has a depth of experience as an Appointed Actuary, strategy/policy work, peer review, audit assist, reserving and valuations. Jefferson is an active and passionate member of his profession. He is a councillor of the Australian Institute. Jefferson has a passion for steering strategy in new areas which creates opportunity for his clients, team and actuarial colleagues. He believes we can and should be doing more off the platform of our strong analytical skills and brand definition of objectivity and quality in providing commercial advice – we just need to get the message out there.
	Rashi Bansal BT Financial Group Rashi is currently the Chief Actuary, Head of Finance and Head of Life Insurance Regulatory Response at BT Financial Group. She is responsible for leading the actuarial and finance team across general insurance, life insurance and lenders mortgage insurance. Rashi has previously held the Appointed Actuary roles for Westpac’s general insurance and lenders mortgage insurance businesses. Prior to BT, Rashi spent 10 years at Pwc in actuarial consulting specialising in accident compensation. She has nearly 20 years experience in insurance across strategic and operational planning, reporting and analysis, financial control, capital management, statutory reporting and projects.

MINI PLENARY SPEAKERS

	Tim Andrews Director and Actuary Finity Consulting Tim Andrews is an Actuary and Director of Finity Consulting, specialising in general insurance. He has worked in insurance for more than 30 years. Tim specialises in natural peril pricing and has led the development of Finity's address level risk scores for flood, bushfire, storm, cyclone and coastal inundation. He has a particular interest in measuring the physical impact of climate change to the built environment.
	Andy Huang Head of Artificial Intelligence Servian Andy is the Head of Artificial Intelligence at Servian. Coming from a software engineering and big data analytics background,Andyboth advises business on AI/ML strategies as well as leading delivery of production AI/ML systems. Servian is a data and technology consulting firm headquartered in Australia with offices in New Zealand and India.
	Dana Bradford Senior Research Scientist Australian eHealth Research Centre, CSIRO Dana has a BSc majoring in neuroscience and psychology with Honours in neuroscience from the University of Queensland and a PhD in neuroscience awarded by the Queensland Brain Institute. She is a senior research scientist with the Australian eHealth Research Centre in CSIRO, predominantly leading projects to develop digital services for equitable healthcare in both general and culturally diverse populations, particularly in the domains of chronic health, mental health, genomics and aged care. She holds an adjunct Senior Research Fellow position with the Mental Health Lab at the Queensland Brain Institute investigating the molecular mechanisms through which adult vitamin D deficiency affects cognition.
	Nick Glozier Professor of Psychological Medicine Sydney Medical School Nick Glozier is the Professor of Psychological Medicine at the Brain and Mind Centre, Sydney Medical School, and a Consultant Psychiatrist. He has spent 20 years researching the mental health of employees at policy, organisational and individual levels, has published >170 research papers, written the “Work Stress” chapters in leading textbooks, and compiled the evidence review underpinning the NSW Government’s $50million Mentally Healthy Workplaces Strategy
	Andy Gillard Partner \| APAC Intelligent Automation Leader EY Andy is a Partner in EY Asia Pacific Advisory, leading EY’s cross-sector Intelligent Automation solution across the region, and representing the region on EY’s global solution leadership team. He has led/is leading over 40 process automation and reengineering partnerships with clients across a wide range of sectors. EY’s Intelligent Automation solution includes enabling technologies such as robotics, workflow, OCR/SCR, machine learning, Natural Language Generation (NLG) and Natural Language Processing (NLG), EY's holistic solution adopts a transformational approach, incorporating operating model change, workforce of the future considerations, process reengineering, offshoring and outsourcing, risk management and end-to-end process optimisation.

Mini Plenary Facilitators

	Geoff Atkins Principal Finity Geoff Atkins is a Principal of Finity, and has been consulting in general insurance since 1984. Geoff’s experience covers a wide range of insurance issues in both the public and private sectors. He has been an adviser to many insurance and reinsurance companies and also to a number of CTP and workers compensation schemes in Australia and NZ. In 2017, Geoff worked with Sue Freeman to publish the Mental Health Green Paper commissioned by the Actuaries Institute.
	Vincent Chen EY Vincent is a Senior Manager in EY Financial Services with over 11 years of industry experience. Together with his background in computer engineering, Vincent has a keen interest in technological innovations and analytics. Vincent has broad industry experiences including strategy, data system modernisation, business intelligence, analytics, product development and core actuarial including pricing and reserving. Vincent is driven by innovations that may solve challenges which insurers may face tomorrow.
	Sharanjit Paddam Group Head of ESG Risk QBE Insurance Sharanjit is Group Head of ESG Risk at QBE, where he is responsible for implementing reporting on climate change, as well as developing frameworks for environment, social and governance risks. He was previously a consulting actuary at Deloitte, Taylor Fry and PwC, where he focussed on general insurance and workers compensation, and also advised banks and insurers on climate change. He has acted as appointed actuary for four insurers across his career. He is the convener of the Actuaries Institute’s Climate Change Working Group.

CONCURRENT SPEAKERS

	Anthea Hickey Director and Consultant Psychologist Hipotential Anthea is a consultant psychologist and casual academic at UNSW. Having worked in both clinical and organisational settings. Over the last twenty years worked with a range of private, not-for-profit and public organisations, in Australia and Singapore. Advising individuals, leaders and organisations in managing personal and organisational change, dealing with psychological and personality issues and enhance their interpersonal effectiveness, at a team and individual level. Providing specialist mental health advise to the Insurance Industry at a customer and organisational level. She is a registered psychologist, Member of Australian Psychological Society, holds a Bachelor of Psychology, Master of Science in Psychological Medicine, and Master of Psychology (Clinical). Currently completing a PhD at UNSW Business School, on understanding the role disinhibition, attention and cognitive flexibility plays as an underlying psychological mechanism of performance.
	Jeremy Waite Senior Vice President Guy Carpenter Jeremy Waite heads Guy Carpenter’s Property Treaty operations in Australia and the Asia Pacific region for Property Treaty business. His role encompasses managing client relationships, develop viable client-centred solutions all based in a thorough grounding in risk quantification. Jeremy is new to MMC but has 24 years of insurance / reinsurance experience of these the last 10 have been reinsurance Broking. Jeremy is a qualified Actuary and his other qualifications include; • Bachelor of Science Mathematics – (York UK) • Fellow of the Institute of Actuaries of Australia • Fellow of the Institute of Actuaries (UK) • Masters of Business Administration (MBA – Henley UK) • Associate of the Australian and New Zealand Insurance Institute & Finance (ANZIIF) • Associate of the Chartered Insurance Institute (ACII)
	Marcello Negro Consultant Finity Consulting Marcello is Consultant at Finity who has worked in the general insurance industry since 2012. Marcello was previously based in Finity’s Melbourne office, but is now based out of the Sydney office servicing a wide range of clients in both cities. Since joining the firm, Marcello has been involved in a range of traditional and non-traditional actuarial projects though recently he has focused on Analytics and Machine Learning projects spanning a range of industries. Marcello’s skills include: Compiling and curating often disparate data sources in order to analyse insurance customer behaviour Using Machine Learning techniques in various predictive modelling applications including: • Claims costs segmentation and modelling • Identification of ‘high risk’ patients based on clinical information • Various other prediction tasks ranging from the prediction of the likelihood of a customer to purchase or renew insurance to the likelihood of a supporter to purchase Test Match Cricket tickets
	Richard Yee Practice Leader of General Insurance Actuarial KPMG Richard Yee is the Practice Leader for KPMG General Insurance Actuarial since July 2018. Prior to this he was a partner at EY, where he was the primary actuary for icare (general lines) and also the External Peer Review Actuary for QBE Asia Pacific. Prior to EY, he was leader of his own boutique consulting firm Vitruvian Group. Richard has corporate and consulting experience having worked at Munich Re, QBE, IAG, and Trowbridge Consulting (now Finity). He has also been on the Board of the non-profit organisation Down Syndrome NSW.
	Francis Beens Actuary Finity Consulting Francis Beens is an actuary with Finity Consulting, and has spent 12 years consulting to general insurers and accident compensation schemes on actuarial valuations, financial projections, and capital. He is currently a member of the Actuaries Institute AASB 17 Implementation Taskforce, and the liaison between that taskforce and the Actuaries Institute General Insurance Practice Committee.
	Antony Claughton Actuary Finity Consulting Antony Claughton is an actuary with Finity Consulting, based in the firm’s Melbourne office. Antony has seventeen years of experience in the insurance industry, and has worked within and consulted to companies and governments in Australia and the UK. Antony sits on the Actuaries Institute Health Practitioners Committee and the AASB 17 Implementation Taskforce.
	Lesley Traverso Actuarial and Analytics Search Talent Insights Group Lesley has had an extensive career in international recruitment and human resources in the Actuarial market. This began in 1993 in London, following experience in sales and marketing in Life Insurance companies in the UK. In 2000 she came to Australia to continue her actuarial recruitment career in a warmer climate and in 2003 Lesley established the International Division of DW Simpson where she was responsible for growing the business in Australia/New Zealand, Asia, Europe and the Middle East. In 2014, Lesley became part of the Talent Insights Group and enjoys being immersed in the actuarial profession. She is currently the Convenor of the Diversity and Inclusion Working Group, on the editorial team of Actuaries Digital, and is also on the organising committee for International Congress of Actuaries 2022. Lesley holds a degree in Business Studies, a Masters in Asian Studies and Graduate Certificates in Culture Studies and Human Resources. Not one for always relaxing quietly, Lesley enjoys the freedom of flying airplanes via her Private Pilot’s license, often upside down!
	Win-Li Toh Principal Taylor Fry Win-Li is a Principal at Taylor Fry, with more than 25 years of actuarial consulting experience in Australia, New Zealand and the UK. As co-lead for the company’s insurance practice, she is responsible for strategic management, encompassing actuarial, analytics and customer experience. She holds several Appointed Actuary roles and has a wealth of experience advising on various aspects of commercial and personal lines. When not deep in all things actuarial, she can be found on the tennis court, giving her teenage twins a run for their money.
	David North Claims Expert, Property and Casualty Swiss Re David has extensive experience in the reinsurance industry, including facultative and treaty underwriting, claims management and broking. He currently manages large and complex casualty claims and property catastrophe claims. David has worked in the London and Zurich market with Swiss Re and is a member of the global expert network at Swiss Re. He has an Arts / Law degree from the University of NSW. David’s passions are family and also sports – where he participates and spectates in keen equal measure.
	Tom Moulder Consultant Taylor Fry Tom Moulder has worked as a consultant in Taylor Fry’s analytics and social sector practises since 2014. Coming from an operations research background, he’s is interested applying optimisation and engineering tools to actuarial work. He has worked on a range of actuarial and analytics projects, including general insurance pricing, valuation, and social sector modelling. He is also heavily involved in the research and development streams at Taylor Fry.
	Hugh Miller Principal Taylor Fry Hugh Miller is a principal at Taylor Fry, where he has worked for more than decade. While he currently works mainly on social sector projects, he has had heavily involvement with general insurance work and has a keen interest in new techniques to old problems. He has a PhD in statistics, is also part of Institute’s Data Analytics Working Group (DAWG), and an editor at Actuaries Digital.
	Lisa Vanderwal Special Counsel Bird & Bird Lisa Vanderwal is a Special Counsel in Bird & Bird's Sydney office. Lisa has considerable experience in privacy and data protection, and is highly regarded for her practical advice on privacy practices and compliance. Supported by the Bird & Bird global network she has been advising on the application of the GDPR to Australian businesses, including sub-processor agreements under Article 28 of the GDPR. Lisa has presented a series of seminars on Australia's data breach regime within Australia as well as in Hong Kong and Shanghai and has been actively involved in assessing and advising on data breaches. Lisa also presented at the International Association of Privacy Professionals in Washington DC earlier this year.
	Sharanjit Paddam Group Head of ESG Risk QBE Insurance Sharanjit is Group Head of ESG Risk at QBE, where he is responsible for implementing reporting on climate change, as well as developing frameworks for environment, social and governance risks. He was previously a consulting actuary at Deloitte, Taylor Fry and PwC, where he focussed on general insurance and workers compensation, and also advised banks and insurers on climate change. He has acted as appointed actuary for four insurers across his career. He is the convener of the Actuaries Institute’s Climate Change Working Group.
	Dannie Zarate Data Scientist WorkCover Queensland Dannie Zarate is a Data Scientist at WorkCover Queensland. Most of his working hours (and an unquantifiable portion of his lunch breaks) is spent on customer experience analytics and a predictive model of recovery duration. His experience includes health service research and biostatistical consulting for medical researchers.
	Ben Saunders Lead Data Scientist WorkCover Queensland Ben Saunders is a Lead Data Scientist at WorkCover Queensland responsible for the application of analytics to develop insights and solve business initiatives.
	Andrew Currie Manager of Business Analytics and Insights WorkCover Queensland Andrew Currie is the Manager of the Business Analytics & Insights team at WorkCover Queensland. In his current role he manages a team that undertakes a range of analytics from actuarial to data science, including premium setting and design, predictive model design and implementation and “any other analytics” that is relevant to achieving the company’s vision “To be the best workers’’ compensation insurer and make a positive difference to people’s lives. His experience also includes wealth management actuarial, product management and Trustee roles.
	Kaise Stephan Partner Deloitte Kaise is a Partner in Deloitte Consulting with a focus on insurance. He has a keen interest in exploring the future role of the actuary and what an insurer of the future can look like including enhancing the operations across the insurance value chain. Kaise is interested in finding ways to increase industry’s ability to “dance with disruptions” and turning them into opportunities. Kaise has led a number of senior roles and engagements in the Australian, New Zealand and European insurance and reinsurance markets. He has provided advice relating to strategic and operational insurance matters as well as reserving, pricing and capital modelling advice. He has led actuarial streams in a number of merger & acquisition deals. Kaise continues to serve in a number of Appointed Actuary roles. Kaise has authored and presented papers at Actuaries Institute and industry forums on topics including: Offshoring, Telematics, Insurance Cycle Management, ALM, and more.
	Mathew Ayoub Actuary Deloitte Mathew is a Fellow of the Institute of Actuaries of Australia and Chartered Enterprise Risk Actuary. Mathew regularly contributes to the actuarial profession including driving policy recommendations during his time at APRA for the program of changes regarding the Appointed Actuary role and Actuarial Advice Framework, the release of actuarial transformation and capital related papers, and actuarial part three course leadership. Mathew has looked at the industry through the full spectrum of lenses from working at a corporate insurer, a regulator and in consulting, covering core actuarial, finance, capital, risk management and strategy related roles. Mathew works for Deloitte Consulting and is passionate about balancing customer and shareholder insurance outcomes for long term customer value.
	Gavin Pearce Chief Risk Officer Insurance and Care NSW (icare NSW) Insurance & Care NSW (icare) was created on 1 September 2015 to deliver the State’s insurance and care schemes. Gavin joined icare in November 2015 as their inaugural Chief Risk Officer…although his LinkedIn profile says “Chief Risky Dude”. Gavin is part of icare’s Executive Team and he manages the Risk & Governance area. Gavin joined icare because he believes in its vision and purpose. To be part of icare’s “good to great” journey was an opportunity too exciting to pass up. Prior to joining icare, Gavin was the Chief Risk Officer at Zurich Financial Services Australia Limited. Before moving to Sydney in 2008, Gavin spent eight years at the Accident Compensation Corporation (ACC) in New Zealand. The last role Gavin held at the ACC was Chief Actuary.
	Sue Freeman Senior Consultant Finity Sue is a Senior Consultant at Finity Consultants who has over 25 years’ experience working in personal injury policy and practice. She has a background in psychology and rehabilitation, and has worked for providers, insurers and regulators. At Finity Consultants Sue’s work has included strategic reviews of claims operations, claim leakage reviews; and benchmarking insurance claims and underwriting operations against best practice principles. Sue was co-author of the Green Paper on Mental Health and Insurance recently published by the Actuaries Institute and has a particular interest in improving the assessment and management of mental health claims.
	Ian Hansel Director Verge Labs Ian Hansel is a Director of Verge Labs, a company empowering businesses through Machine Learning and Artificial Intelligence. Verge Labs bridges the gap between business and cutting-edge research applications. Ian has lead data teams in corporates and believes in taking away the complexity of machine learning to show people how to use amazing technology on their own.
	Corinne Glasby Chief Risk Officer Insurance Suncorp Corinne joined the Suncorp Risk team in January 2017 as Chief Risk Officer Insurance. Prior to her current appointment, Corinne was a member of the Insurance team and was responsible for Insurance capital management as well as reinsurance, including both the General Insurance and Life entities. Corinne is an insurance executive with 25 years’ general insurance experience. A qualified actuary, she has worked in a variety of roles across the risk, actuarial, reinsurance and capital fields. Prior to joining Suncorp, she has worked at both CommInsure and IAG.
	Willem Paling Director of Customer and Growth Analytics IAG Willem Paling is the Director of Customer & Growth Analytics at IAG. Willem has a PhD in cultural research and a varied background in marketing, technical data analysis, web development, and visual communications design. Prior to taking on the Customer & Growth analytics role, Willem managed IAG’s broadcast media buying, as well as the in-house digital marketing operations, which he set up two years ago, after having done the same at Foxtel two years prior. Willem is passionate about evidence-based improvement of customer experience and marketing through a balance of art and science. This means balancing a scientific approach to measuring, modelling and predicting customer behaviour, with a holistic, qualitative understanding of real people’s experience of the brand.
	Doron Samuell Dr Doron Samuell is a Fellow of the Royal Australian and New Zealand College of Psychiatrists, graduate of both Harvard Business School and London School of Economics and is currently undertaking a doctorate in business analytics at Sydney University. He manages a panel of 400 doctors in his business, Professional Opinions and a panel of 14 behavioural economists at Behaviour. He holds appointments at Zurich and Allianz life as chief medical officer and has been a strategic advisor to the Insurance Council of Australia on mental health and travel. Dr Samuell is driven to finding solutions for complex problems and cherishes the designation given to him by many as an agent provocateur.
	Darren Argyle Chief Information Security Officer icare NSW Darren Argyle is the Chief Information Security Officer and Head of Cyber Security at icare NSW. icare NSW is Australia’s largest general insurance provider (based on its assets under cover of over $180 billion), which includes two national icons; Sydney Opera House and the Sydney Harbour Bridge, and its most important assets, the care of NSW people - putting it on the scale of an ASX 50 business. Before joining icare NSW, Darren was the former Group Chief Information Security Officer (CISO) at Qantas Airlines, and before coming to live in Australia, the Chief Security Officer at IHS Markit, a global FinTech headquartered in the UK. Darren has held various senior international cyber security leadership roles at Symantec and IBM. He was named in the top 100 Chief Information Security Officers globally. Darren has delivered several keynote talks internationally on the importance of building and maintaining ‘Digital Trust’ and ‘Cyber Resilience’ strategies.
	Ty Birkett Managing Director Willis Re After starting his career in superannuation, Ty has spent more than 20 years working in reinsurance. He is currently Managing Director at Willis Re. Ty’s reinsurance career has including working with insurance and government clients advising, modelling, structuring and placing reinsurance solutions. The role involves advising C-suite and Boards on reinsurance and capital strategies as well as understanding the global capital, insurance and reinsurance markets. Ty was instrumental in developing Willis Re’s Actuarial and Financial Modelling team for a business unit that at the time spanned Asia-Pacific, Middle East, Turkey and Africa. Prior to joining Willis Re in 2005, he worked at Swiss Re where his role included structuring and underwriting tailored and non traditional reinsurance solutions, as well as Client Management.
	Jacky Poon Head of Actuarial and Analytics World Nomads Group Jacky Poon is Head of Actuarial and Analytics at World Nomads Group, and a member of the Institute’s Young Data Analytics Working Group. Prior to joining World Nomads, Jacky has applied his skills across a diverse set of general insurance functions in reserving, pricing, portfolio management and data analytics. He is passionate about the use of data analytics and machine learning techniques to complement the traditional actuarial skill-set in insurance.
	David Whittle Chief Reserving Actuary Zurich David Whittle has 30 years of experience in the insurance industry in a variety of business and actuarial roles. He qualified as an actuary in 1994. His career has spanned: general and (a long time ago) life insurance three different multinational insurers and three consulting firms roles in reserving, pricing, underwriting and general management nine countries in the Asia-Pacific region. Most recently, David was the Chief Reserving Actuary for Zurich’s Asia-Pacific general insurance businesses, spanning nine countries, from 2013 until October 2018. Away from work, David’s enthusiasms include watching sport, reading about history and psephology. He is married to Cathy and has two daughters.
	Scott Duncan Senior Actuary Taylor Fry Scott is a Senior Actuary at Taylor Fry with over ten years’ general insurance consulting experience. He has worked with a range of insurers and regulators, and holds a number of appointed actuary roles. Scott is a slow, but committed ocean swimmer.
	Kitty Ho Casualty Underwriting Manager Munich Re Kitty started her career at PwC consulting clients for 5 years then moved into the world of reinsurance where she spent the last 10 years. During this time, she had worked in reserving, risk management, pricing and underwriting in Munich Re’s Sydney, Singapore and Germany offices. Currently, she is the Casualty Underwriting Manager steering and managing the Australian and New Zealand casualty portfolio and team. She is also an active Institute member, being part of the General Insurance Practice Committee, Actuaries Digital Committee and the General Insurance Seminar committee.
	Nick Glozier Professor of Psychological Medicine Sydney Medical School Nick Glozier is the Professor of Psychological Medicine at the Brain and Mind Centre, Sydney Medical School, and a Consultant Psychiatrist. He has spent 20 years researching the mental health of employees at policy, organisational and individual levels, has published >170 research papers, written the “Work Stress” chapters in leading textbooks, and compiled the evidence review underpinning the NSW Government’s $50million Mentally Healthy Workplaces Strategy
	Ashish Ahluwalia Principal Finity Ashish is a Principal at Finity and is a leader of the data analytics practice. He has many years of hands-on experience using advanced analytics techniques to deliver commercial strategies and outcomes for his clients. Ashish has analytics, strategy and actuarial consulting experience working for clients across general insurance, health insurance and bodily injury schemes.
	Luke Cassar Senior Consultant Finity Luke is a Senior Consultant at Finity and uses data analytics to improve clients’ understanding of their customers and risks. Luke has actuarial consulting experience working for clients across general insurance, lenders’ mortgage insurance and bodily injury schemes.
	Abigail Marwick Senior Manager of Actuarial Services EY Government & Public Sector Abigail is a Senior Manager in EY’s Actuarial Services – Government and Public Sector team and the Wellington office lead for this team. She has 10 years’ experience in providing data analysis, risk assessment and modelling services to a broad range of government and financial services clients. In recent years she has focussed on work in the Human Services parts of the public sector including managing EY’s work with Oranga Tamariki – Ministry for Children, the NZ Government’s newly formed ministry dedicated to supporting any child in New Zealand whose wellbeing is at significant risk of harm. As part of this work, Abi has helped develop an Actuarial microsimulation model of the NZ child population, as well as the wellbeing framework that supports it. This work has served as a foundation for the NZ Government developing its own wellbeing framework. Abigail is a Fellow of the IAA.
	Daniel Marlay Director & Senior Technical Lead of Actuarial Services EY Government and Public Sector Daniel is a Director and the senior technical lead in EY’s Actuarial Services – Government and Public Sector team. He has 19 years of experience in data science, 12 of which have been working at EY. His experience includes a wide variety of projects across a range of industry sectors, but with a particular focus on the public sector. This experience has included: Operations modelling and simulation, including the development of airline maintenance optimisation models, efficiency modelling for the health sector and transport network simulation modelling Statistical sampling, including developing methodology documents for audit and sample designs for specific projects Forecasting, projection and benefit modelling for investment business cases Population microsimulation, including the development of a dynamic microsimulation model of the NZ child population In addition to his work experience, Daniel is an active contributor to the data science and statistical community, and he regularly presents at a variety of forums.
	Alan Xian PhD Candidate UNSW Alan is an actuarial PhD student at the University of New South Wales. His research investigates the practical application of various data analytic techniques to insurance inference and prediction. In this capacity, he explores a variety of theoretical, computational and practical considerations. During his academic career, Alan has also tried to gain as much exposure to actuarial industrial practice as possible and he has held GI, Life and capital analyst roles at Finity Consulting, TAL Life and Allianz Australia. Alan is cautiously enthusiastic about the role that data science will play in the future, both in the actuarial profession and in society as a whole. He is keen to discover expert opinions on the matter and has spent perhaps too much time reading discussions that are unrelated to his research rather than focusing on completing his candidature.
	Stephanie Wong Stephanie is a Business Risk Modelling Manager in Suncorp’s Corporate Actuarial team, with experience ranging across general insurance and life insurance in pricing, natural hazards modelling, capital modelling and experience analysis. She is the secretary of the Actuaries Institute’s Climate Change Working Group and has co-authored papers on climate risk management and climate financial disclosures for financial institutions.
	Estelle Pearson Director Finity Consulting Estelle is a Director of Finity Consulting and a Non-Executive Director of the National Disability Insurance Agency. Estelle was the actuarial expert to the HIH Royal Commission and more recently the Royal Commission into Institutional Responses to Child Sexual Abuse. She was appointed as an APRA inspector in 2005 and undertook a major investigation into the use of financial reinsurance in Australia.
	Dimitri Semenovich is a Director of Analytics at IAG. He has a particular interest in the advancement of practical actuarial methodology and its realignment with modern advances in optimisation and machine learning. His other interests are in market design, reinforcement learning and risk theory. Dimitri has a PhD in Computer Science.
	Chris Dolman has spent the last few years helping to build, develop and lead IAG's analytics function, and is currently Director, Data and Algorithmic Ethics at IAG, researching the ethical implications of a world that is becoming ever more data driven. Prior to that, Chris has been involved in traditional and non-traditional roles across general insurance, as a consultant and within industry. Chris regularly contributes to Institute working parties and publications, and was a founding member of the Institute's Data Analytics Working Group (DAWG).
	Chao Qiao is an actuarial consultant with PwC who provides consultancy services in general insurance premium pricing, reserving, forecasting, monitoring, data collection and experience analysis. Chao also works on broader projects within the financial services industry, including regulatory reviews, product research and risk management. Chao is a recently qualified young actuary, and actively participates in research and discussions, especially on longevity insurance.

concurrent chairs

	Laura Gregg Actuary icare NSW Laura is an Actuary at icare (Insurance and Care NSW), where she provides actuarial advice to balance the social and commercial outcomes for the people and businesses of NSW. Laura has over 8 years’ corporate and consulting experience in the Australian and UK general insurance industries. Her experience includes reserving for workers compensation and UK motor portfolios, transforming actuarial processes to meet Solvency II reforms, and providing actuarial advice to general insurance clients. Prior to joining icare, Laura was an Actuarial Manager at Covea Insurance UK and Senior Consultant at PwC Australia.
	Hugh Miller Principal Taylor Fry Hugh Miller is a principal at Taylor Fry, where he has worked for more than decade. While he currently works mainly on social sector projects, he has had heavily involvement with general insurance work and has a keen interest in new techniques to old problems. He has a PhD in statistics, is also part of Institute’s Data Analytics Working Group (DAWG), and an editor at Actuaries Digital.
	Niki Appleton Principal Deloitte Niki is a Principal in Deloitte and has provided 20 years of consulting and advisory advice to general insurers and injury schemes. Prior to Deloitte she co-lead the boutique consulting business Actuarial Edge, and has corporate and consulting experience having worked at WorkSafe and PwC. She has a depth of experience in strategy work, project evaluation and implementation, reserving and pricing. Recently she has worked with clients across a number of various industry sectors including community clubs, education sector and government social policy. Niki is an active member of the profession having served on working groups and assisted with the development of GI course components.
	Ashish Ahluwalia Finity Ashish is a Principal at Finity based in Sydney. He has worked with clients of all shapes and sizes – from domestic niche businesses to larger global players. He has delivered highly sophisticated analytics solutions that can be understood and operationalised for real world business value. His recent work has been focused around building up Finity’s analytics capability, data partnerships and leading the development of Finity’s population segmentation data products.
	Bartosz Piwcewicz Bartosz is a passionate leader with broad experience across different industries gained in both corporate and consulting roles. He has a proven track record in successfully building and leading actuarial and analytical functions, engaging with executives and boards, developing and implementing impactful data-driven strategies and improving business practices for companies in Australia and New Zealand.
	Vincent Chen EY Vincent is a Senior Manager in EY Financial Services with over 11 years of industry experience. Together with his background in computer engineering, Vincent has a keen interest in technological innovations and analytics. Vincent has broad industry experiences including strategy, data system modernisation, business intelligence, analytics, product development and core actuarial including pricing and reserving. Vincent is driven by innovations that may solve challenges which insurers may face tomorrow.
	Gae Robinson Principal Finity Consulting Gae is a Principal of Finity and has been a general insurance consultant for 25 years. She has worked across many classes with many clients, with a particular focus on long tail business and accident compensation schemes. She is the Appointed Actuary for four general insurers. In the Appointed Actuary space, she has over the years led Finity’s development of FCRs, ICAAP and more recently the Actuarial Advice Framework.
	Jas Singh SKL Jas is a Managing Consultant at SKL Actuarial, a specialist actuarial recruitment firm. He has over 10 year’s actuarial experience working in life insurance, non-life insurance and wealth management, both in Australia and the U.K.
	Jenna Cooke Executive Manager, Valuations and Capital Management Suncorp Jenna Cooke is a qualified Actuary with over ten years’ experience working in the Insurance Industry. She is currently working at Suncorp as Executive Manager Valuations and Capital Management, although she is in the process of transitioning to the lead of Suncorp’s IFRS17 project. Jenna is passionate about building and maintaining relationships with her stakeholders, and aspires to be seen first and foremost as a respected and trusted advisor. Her interest in IFRS17 stems from a strong desire to understand how things work, and a passion for uniting people and areas of the business to a common purpose.
	Michelle Dong Corporate Actuary Pacific Life Re Michelle is a Corporate Actuary in the Corporate Actuarial team at Pacific Life Re (Australia). She has experience in life insurance, having worked in pricing, valuation, and capital. Michelle has recently joined the CCWG to broaden her understanding of climate risks and impacts.