Refunds and Special Circumstances

Fee Relief

The Actuaries Institute offers students in qualifying countries financial relief from Part III enrolment fees. To qualify for fee relief students must:

  • be a current full-time resident of and working in a qualified country;
  • be personally paying for the course fees and not being reimbursed; and
  • have their salary paid in local currency.

Students who qualify for fee relief pay 50% of the scheduled enrolment fee for a Part III subject. To apply for Part III Fee Relief, students should submit an Application for Part III Fee Relief prior to enrolling in a Part III course.

Fee relief is only available for the workshop fees for C7A – Enterprise Risk Management and not for the UK ST9 Examination.


Students who have enrolled in a Part III course must apply to withdraw by submitting an Application for Withdrawal. Students may be eligible for a full or partial refund of enrolment fees, depending on the date of application. All forms needs to submitted by 17:00pm (AEST) before the deadline date to receive a refund.

Refunds apply for course fees only, and do not include course materials or textbooks. No refund will be given if a student is disqualified from sitting an examination for any reason, or fails to sit the examination.

Special Consideration

Students who believe their assignment or examination performance has been or may be affected by personal difficulties, such as illness or bereavement, may apply to have these circumstances taken into consideration by submitting a Request for Special Consideration. Applications must include supporting documentation, such as a:

  • medical certificate or doctor’s note;
  • police or fire certificate;
  • death certificate; or
  • letter from employer.


All supporting documentation must be current and up-to-date. The Actuaries Institute reserves the right to decline applications submitted without appropriate supporting documentation or after the deadline. Special consideration only applies to courses examined by the Actuaries Institute. 

Students wishing to apply for special consideration for the Institute and Faculty of Actuaries (IFoA UK) examination - ST9 Enterprise Risk Management Examination or ST1 Health and Care Examination should submit an Application for Mitigating Circumstances directly to the Institute and Faculty of Actuaries within 2 weeks of the exam taking place. Applications received after the two-week period may not be accepted.