Refunds and Special Circumstances

Refunds

Students who have enrolled in Part I examinations may request a refund of fees prior to the close of enrolment from the Actuaries Institute by completing a Refund Application Form by Friday 28 July 2017 at 17.00pm (AEST). Only a percentage of the enrolment fee will be refunded (this does not include hardcopy course material or textbooks purchased and postage paid). Refund requests received after the close of enrolment will not receive a refund.

Access Arrangements

Students who require special facilities due to medical conditions or who are unable to sit scheduled examinations due to a religious holy day may submit an application for access arrangements .For access arrangement please refer to the policy and submit and access arrangements form by enrolment closing date to the Actuaries Institute Education Team

Applications must include an explanatory covering letter and supporting documentation, such as a medical certificate, doctor’s note or letter from a religious leader. In cases of dyslexia, the documentation should also include a recommendation for extra time, where applicable. All supporting documentation must be current and up-to-date. The Institute and Faculty of Actuaries reserves the right to decline applications submitted without appropriate supporting documentation or after the close of enrolment.

A new application must be submitted each time access arrangements are required for an examination.

Mitigating Circumstances

Students who believe their examination performance has been affected by personal difficulties, such as illness or bereavement, may apply to have these circumstances taken into consideration during marking by submitting an Application for Mitigating Circumstances to the Institute and Faculty of Actuaries. Please refer to the policy prior to submitting your form to ensure you have met the required criteria.

Students who apply for access arrangements may not use the same reason to apply for mitigating circumstances.

Applications must include an explanatory covering letter and supporting documentation, such as a:

  • medical certificate or doctor’s note;
  • police or fire certificate;
  • death certificate; or
  • letter from employer.

All supporting documentation must be current and up-to-date. The Institute and Faculty of Actuaries reserves the right to decline applications submitted without appropriate supporting documentation or after the deadline. The UK Board of Examiners will consider applications prior to the release of examination results. The decision of the Board of Examiners is final, confidential and any changes to grades will not be disclosed.

Applications must be submitted within three weeks of the of the examination date and separately from any other application to:

Education Services Team
The Institute and Faculty of Actuaries
1st Floor, Park Central, 40/41 Park End Street,
Oxford OX1 1JD, UK
Email: education.services@actuaries.org.uk