How to Influence your Key Stakeholders

The Institute of Actuaries of Australia and Incept Labs would like to present a CPD course to practicing risk professionals who need to influence external stakeholders, boards and C-suite executives.

The course involves an initial 1.5 hour in-depth interview (conducted at a time convenient to you) to explore your personal approach to risk. The data from the interview is analysed to provide you with a detailed personal profile including risk appetite and implicit approach to risk.

This is followed by a personal debrief and explanation of the interview results as a precursor to a half day workshop at the Institute of Actuaries of Australia.

At the interactive workshop (limited to 10 other risk professionals), you will be coached on tactics and participate in role plays designed to enable you to identify and more effectively engage with stakeholders from other risk styles.

Why do I need to change?

The course draws on a recent study by Incept labs, a leader in cultural change, innovation and risk consulting. This study examined manager’s assumptions about ‘how best to act’ in response to different types of uncertainty and risk. It (Actuary Australia Dec 09) included respondents who were C-suite executives, board members, actuaries, auditors, strategic and operational risk managers, line managers, entrepreneurs and those working in structured finance related roles, as well as compliance professionals. The study found significant differences in the ‘theories of risk’ held by different professional groups and their key stakeholders. To be successful in an executive risk role requires the ability to deal with all risk types from different points of view. Risk professionals need to be in a position where their judgement is trusted by the Board and CEO and that they have commensurate risk appetite with their stakeholders

What will I gain from participating?

As a risk professional, your ability to effectively engage and influence is crucial. Our research has shown that your key stakeholders, Boards or CEO’s are not going to change their approach to resist to meet the profile of your profession. By attending this course you will gain:

  • A detailed perspective on the different approaches your stakeholders can take to risk;
  • The affect these approaches have on your engagement with them;
  • Knowledge of strengths and weakness of these approaches for different types of risks;
  • Knowledge of degree of personal challenge and it's influence on risk management;
  • Tactics to help you interact effectively with stakeholders with alternative risk management;
  • Perspectives on different directions you could take personal career development.

About the facilitators:

Dr. Chris Goldspink is a Director and the Chief Scientific Officer with Incept Labs. An expert in complex organizational and social change, he has supported Corporations and Government in the change process for 20 years. A former Assistant Director of Social Statistics with the ABS, Chris has held a range of senior staff and line management positions in the communications, wine and information services industries. He has also held academic posts at the International Graduate School of Management, University of South Australia, and the Centre for Research in Social Simulation, Department of Sociology, University of Surrey. His research is cross disciplinary, spanning psychology, sociology, cognitive and organization science. Chris has extensive teaching and group facilitation experience.

Dr Rob Kay is a Cofounder of Incept Labs. He is also an Adjunct Professor at the University of Technology, Sydney (UTS), He was formerly Head of Strategic Innovation at Westpac, where he implemented strategic risk management frameworks based upon the application of complexity theory. Robert has published over 50 refereed articles in books, journals and conference proceedings, covering organisational development, complex adaptive systems, strategic risk and innovation. Rob is regularly asked to speak at international forums on innovation, disaster management and risk. He holds a 1st Class Honours Degree in systemic approaches to education, and a PhD on biological and adaptive systems approaches to organisational learning and resilience.

Bruce is a Co-founder and Director of Incept Labs. He was formerly the Head of Organisational Innovation at Westpac Banking Corporation, an initiative that explored how to build an innovation capability that delivers superior long term growth while helping the bank win in the war for talent. Bruce is a director of the Society of Knowledge Economics, and was a member of the BCA Advisory Board to their recent Innovation study. Before this he was the Head of Risk for the Business Technology Solutions and Services division of Westpac Banking Corporation. He was a member of the BTSS executive team, the Bank’s Risk executive team and a member of the Bank’s management committee. He is a qualified accountant and a member of the New Zealand Society of Accountants. He holds a Bachelor of Commerce degree and has over 25 years of experience in senior risk and audit roles.

More Information

This course will be run as interest develops, ideally each class will hold approximately 10 actuaries from all levels of professional service. This is a one day course held at the Institute of Actuaries of Australia boardroom If you would like to attend this course please send an expression of interest to:

Jennifer Burns

University Relationship Manager

Email: Jennifer Burns

Ph: +61 2 9239 6105

Fax: + 61 2 9233 3446

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